Manage leave and attendance through Telegram, Slack, Discord, LINE, Google Chat, Teams, and WhatsApp. No app downloads. No complex setup.
HRDex is a chat-first HR self-service platform for small and medium businesses. Employees manage leave and attendance through Telegram, Slack, Discord, LINE, Google Chat, and Microsoft Teams, with WhatsApp as an optional add-on — no app downloads required.
The boss or HR signs up on the website, configures company settings (working hours, leave policies, holidays), and adds employees. Each employee receives a unique registration code to connect their Telegram/Slack/Discord/LINE/Google Chat/Teams (or WhatsApp) account to the HRDex bot.
HRDex is designed for small and medium businesses worldwide. We support companies in most countries where Polar is available, excluding: Afghanistan, Antarctica, Belarus, Burma (Myanmar), Central African Republic, Cuba, Crimea (Region of Ukraine), Democratic Republic of Congo, Donetsk (Region of Ukraine), Haiti, Iran, Kherson (Region of Ukraine), Libya, Luhansk (Region of Ukraine), Mali, Netherlands Antilles, Nicaragua, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zaporizhzhia (Region of Ukraine), Zimbabwe.
HRDex currently supports English only for both the Company Panel and bot interactions.
See https://hrdex.co/#pricing for the full plan list and pricing details.
Pricing is flat-rate per plan with monthly or annual billing. See https://hrdex.co/#pricing for the current details.
See https://hrdex.co/#pricing for the current currency and payment processor details.
Plan payments in US dollars are processed by Polar, which accepts credit/debit cards and PayPal. Companies in Indonesia pay WhatsApp credit packs in rupiah by QRIS or bank virtual account.
There is no time-limited free trial. However, the Free plan is available forever for companies with up to 5 employees — no credit card required.
You cannot add new employees beyond your plan's limit. If a scheduled downgrade takes effect and your employee count exceeds the new plan's limit, your account will be restricted — you can only manage employees (to remove them) or upgrade your plan. All other features are disabled until you are within the limit.
Yes. See https://hrdex.co/#pricing for current annual billing details and savings.
Yes. Monthly and annual plans both come with a full refund if you request it within the 14-day window that starts at your first paid purchase on your account and ends at 23:59 Asia/Jakarta time on day 14. No questions asked. To request a refund, email support@hrdex.co with subject "Refund Request - [Your Company Name]". See our Refund Policy for details.
WhatsApp uses a prepaid credits system. Each event (message sent, message received, button click) costs 1 credit: Indonesia: Rp 650 per event, Global: $0.042 per event. Purchase credits in packages (500 / 1,000 / 5,000 / 10,000 events). Credits never expire and are non-refundable. WhatsApp is available on Starter, Business, and Pro plans. Maximum 50,000 credit balance per company. Pricing subject to change based on Meta WhatsApp API costs.
Every interaction costs 1 credit: messages you send to employees, messages employees send to you, button clicks by employees, and failed message attempts. All events are billed equally at 1 credit each.
Yes. Switching from monthly to annual: you pay the annual rate immediately, keep the remaining days of your current month, then your annual period begins — so you get the rest of your month plus a full year. Switching from annual to monthly: this is scheduled at the end of your annual period. When it expires, you pay the monthly rate and continue month-to-month. The same rules apply when changing plans and billing cycle at the same time.
Employees apply for leave through the chat bot by selecting a leave type and dates. The request is sent to their direct manager and all HR admins for approval. Any of them can approve or reject. Leave balances are automatically tracked and updated.
On the Free plan, Annual Leave and Sick Leave are available with fixed balances. On Starter and above, you can create unlimited custom leave types with configurable balances, carry-over rules, and more.
Employees clock in and out by sending commands to the bot. On Starter and above, late arrivals and early departures are automatically detected, and overtime is tracked.
GPS attendance is available on the Business plan and above. It is optional and can be enabled per company. You can configure the allowed radius from your office location (50–5,000 meters).
Available on Business and above, the morning digest is a daily summary sent to managers via Telegram, Slack, Discord, LINE, Google Chat, Teams, or WhatsApp (if enabled). It includes pending leave and overtime requests.
Employees submit overtime requests through the bot by specifying the date, hours, and reason. The request is sent to their direct manager and HR admins for approval — the same flow as leave requests.
No. HRDex uses structured buttons and commands for all bot interactions. This approach is more reliable and predictable for HR operations.
All HR admins in your company also receive approval requests. Any HR admin can approve or reject on behalf of the direct manager — they will be asked to provide a reason for the override. The company boss can also approve any request without needing a reason.
No. The boss's own leave and overtime requests are auto-approved and recorded immediately. HR admins receive an informational notification but no approval is needed.
Not yet. Currently, HRDex supports company-wide working hours and schedules. Per-employee schedule customization is on our roadmap.
HRDex automatically seeds country-specific mandatory fields (like NIK & BPJS for Indonesia, EPF & SOCSO for Malaysia, SSN for USA, and more) based on your company's country. On the Free plan, you can show/hide system fields and customize placeholders. On Starter and above, you can create additional custom fields with types including text, number, date, datetime, list (dropdown), checklist, and paragraph (WYSIWYG rich text). All custom fields are included in CSV import/export, employee detail views, self-service profiles, and webhook payloads.
Telegram is available on all plans. Slack, Discord, and LINE are available on Starter and above. Microsoft Teams is available on Business and above. WhatsApp is available on Starter and above and uses a prepaid credit system (not included in base plan). LINE is available in select regions where LINE is popular, including Japan, Thailand, Taiwan, and Indonesia. Telegram, Discord, and Teams offer a visual HR dashboard (mini app). Slack offers a native Home Tab experience. LINE supports both text commands and a LIFF mini app. WhatsApp is text-only. You can manage all channels from the Channels section in the Company Panel.
Telegram: https://hrdex.co/docs/designs/bot-chat-mockups-telegram.html <br>WhatsApp: https://hrdex.co/docs/designs/bot-chat-mockups-whatsapp.html <br>Slack: https://hrdex.co/docs/designs/bot-chat-mockups-slack.html <br>Discord: https://hrdex.co/docs/designs/bot-chat-mockups-discord.html <br>Teams: https://hrdex.co/docs/designs/bot-chat-mockups-teams.html <br>Mini App: https://hrdex.co/docs/designs/mini-app-mockups.html <br>Flowchart: https://hrdex.co/docs/designs/bot-use-cases-flowchart.html
Each employee receives a unique registration code (e.g., HRD-XXXX) from their employer. They send this code to the HRDex bot on Telegram, Slack, Discord, LINE, Google Chat, Teams, or WhatsApp (if enabled) to link their account.
Registration codes are unique codes assigned to each employee. They are used to securely link an employee's messaging account to their HRDex profile. Employers or HR can regenerate codes if needed.
No. Employees use Telegram, Slack, Discord, LINE, Google Chat, Teams, or WhatsApp (if enabled) that they already have installed. There are no additional app downloads required.
Telegram requires no setup. It's available on all plans. Just direct your employees to search for @hrdex_buddy_bot on Telegram, tap Start, and enter their registration code.
Go to your company panel → Channels → Slack, and click "Add to Slack". Authorize the app for your workspace. Once connected, your employees can find HRDex in the Slack Apps section. They'll see a Home Tab with their HR dashboard and can interact via slash commands or direct messages.
Go to your company panel → Channels → Discord, and click the invite link to add the HRDex bot to your server. Once added, employees can use slash commands like /panel or launch the HRDex Activity for a full HR dashboard. No additional server configuration needed.
Go to your company panel → Channels → Teams, and download the app package. Upload it to your Microsoft Teams Admin Center under Manage apps. Once published, employees can find HRDex Buddy in the Teams app store. Requires a Microsoft 365 work/school account. Available on Business plans and above.
WhatsApp requires no per-company setup. It uses a credit-based system — purchase credits from your subscription page. Employees can message the HRDex WhatsApp number directly. Each interaction uses credits. WhatsApp is text-only (no visual dashboard).
LINE is available on Starter plans and above in select regions (Japan, Thailand, Taiwan, Indonesia). Your platform administrator configures the LINE channel for your country. Once configured, employees can add the HRDex bot as a friend on LINE and send their registration code to link their account. LINE supports both text commands and a LIFF mini app for richer interactions.
Telegram, Discord, and Teams offer a visual HR dashboard (mini app) for attendance, leave and overtime. Slack offers a native Home Tab experience built with Block Kit. LINE offers a LIFF (LINE Front-end Framework) mini app experience in supported regions. WhatsApp is text-only. All channels support core HR functions like attendance and leave management.
No. Choose the channels your team uses. Telegram is included free on all plans. You can enable multiple channels simultaneously.
Yes. An employee can link their account on multiple platforms. Their data syncs across all channels.
Employees on that channel will see a message that the channel is no longer available on their current plan. Their data is preserved and accessible on other active channels.
HRDex supports businesses in most countries where Polar is available, excluding: Afghanistan, Antarctica, Belarus, Burma (Myanmar), Central African Republic, Cuba, Crimea (Region of Ukraine), Democratic Republic of Congo, Donetsk (Region of Ukraine), Haiti, Iran, Kherson (Region of Ukraine), Libya, Luhansk (Region of Ukraine), Mali, Netherlands Antilles, Nicaragua, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zaporizhzhia (Region of Ukraine), Zimbabwe.
HRDex does not enforce specific local labor laws. Instead, you configure your own leave types, balances, holidays, and working hours to match your local requirements.
You can upgrade from the Subscription page. Upgrades take effect immediately. You keep the remaining days of your current period, then the new plan's billing cycle begins. You can also change your billing cycle (monthly or annual) when upgrading — the same stacking rule applies.
You can downgrade from the Subscription page. Your current number of active employees must be within the target plan's limit. Downgrades are always scheduled for the end of your current billing period — you keep your current plan features until then. You can cancel a scheduled downgrade at any time before it takes effect. If employees are added after scheduling and the count exceeds the new limit when the downgrade takes effect, your account will be restricted until the count is reduced.
You retain access until the end of your current billing period. After that, your account is locked and your data is retained for 90 days. After 90 days, all data is permanently deleted.
Your account enters a 7-day grace period during which the Service remains accessible. If payment is not received within 7 days, your account is locked — you can only access the Subscription page to update your payment. All other features and bot access are disabled until payment is processed.
Your account can be locked (unpaid subscription) or restricted (employee count exceeds plan limit after a downgrade). In both cases, you can only access the Employees page (to remove employees) and the Subscription page (to upgrade or pay). All other features — including the bot — are disabled. Once resolved, full access is restored automatically. For paid plan restrictions, you have until the end of your billing period to fix it; after that, the subscription expires and standard cancellation applies (7-day grace, then 90-day data retention before deletion). For Free plan restrictions and non-payment locks, the 90-day data retention period begins immediately.
Yes. CSV exports for employees, leave, attendance, and overtime are available on Starter and above.
We use multi-tenant data isolation, HTTPS encryption, hashed passwords, two-factor authentication (TOTP), Cloudflare Turnstile CAPTCHA, encrypted MFA secrets, and audit logging to protect your data. Companies on Starter+ can enforce MFA for all employees.
We collect account information (name, email, phone), employee details, attendance records, GPS coordinates (when enabled), leave records, and chat platform IDs. See our Privacy Policy for full details.
We do not sell your data. The service providers we use to run HRDex are listed in our Privacy Policy.
We use functional session cookies only, which are necessary for the Service to operate. We do not use tracking or advertising cookies.
Yes. All users can enable TOTP-based two-factor authentication from their profile. Companies on Starter plan and above can enforce MFA for all employees. Recovery codes are provided as backup.
Still have a question? Email support@hrdex.co or see our contact page.